Verizon myHome Perks Support

Frontier customers can unlock exclusive savings on entertainment and productivity services. Learn how to add, register, remove, and get support for your Verizon myHome perks.

How do I add a perk?

  1. Sign In to My account.
  2. Go to My Services.
  3. Select the Extras tab. Perks will appear at the top of the page.
  4. Add the perk you want and place your order. Your perk will be added to your Frontier bill.
  5. After placing your order, you must register your perk to begin using it.

Note: It may take up to 15 minutes after you order for your perk to show up in your account.

How do I start using my perk?

After you add a perk on your account, you must complete registration to begin using it. We’ll email you a registration link once you place your order, or you can follow these steps to register from your account:

  1. Sign In to My account.
  2. Go to My Services.
  3. Select the My Plan tab. The perk you just added should appear at the top of your plan.
  4. Select the option to register your perk.
  5. Follow the prompts to create a new account for the service or link your existing subscription.

Have an existing subscription?

Many subscriptions will automatically switch payment to your Frontier bill, but some may require cancellation to avoid double billing. Select your perk below to learn how to handle your existing subscription.
 

How do I remove a perk?

  1. Sign In to My account.
  2. Go to My Services.
  3. Select the My Plan tab. Your perks will appear below your plan details.
  4. Find the perk you would like to remove, and select Manage to expand a menu of options.
  5. Select Chat with us to remove this perk. A customer service agent will help you remove the perk from your plan.

Note: It may take up to 15 minutes for the removal of your perk to be reflected in your account.

Who do I contact for support?

For questions about perk eligibility, redeeming your perk, or perk charges on your Frontier Fiber bill, you can chat with us to contact Frontier customer support.

For questions about your perk service or subscription, you’ll need to contact the service provider directly. Find support links for your service below:
 

FAQs

Your new perk will show up in your account within 15 minutes after you order. All perks must be registered before you can start using them. We’ll send you a link to register in your email once you place your order, or you can start registration directly from the My Services page in your account. Your unregistered perk will show up at the top of the My Plan tab. Simply follow the prompts to link your account with service provider to your Frontier bill. Once you complete registration, you can start enjoying your perk.

Perks require you to create an account or connect your existing account with the service provider. Registration links the payment of your perk to your Frontier bill so you can access your subscription.

Note: You must register your perk within 90 days of ordering or the perk will automatically be removed from your plan.

Yes. You can remove eligible perks anytime from the My Services page in your account. Your perks will show up at below your plan details on the My Plan tab. Depending on the subscription, you’ll typically keep access until the end of the perk billing cycle. We’ll let you know how much time you left to use your perk after you remove it.

Billing starts right after you order your perk. The perk renews automatically each month unless you remove it from your plan.

Note: You must register your perk within 90 days of ordering or the perk will automatically be removed from your plan.

If you cancel your Frontier Fiber service:

  • Your perk and its subscriptions cancel.
  • The monthly perk charge isn’t refunded.
  • You can use the perk until the end of the perk subscription period, then it will be canceled.

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