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Star codes and calling features

Your Frontier phone services include a number of helpful features. Learn more about your plan’s features, star codes, and how to get the most out of your service.


How to set up and access voicemail

Follow these steps to set up voicemail from any phone.

  1. Dial your Frontier telephone number and press the star button when you hear the greeting.
  2. Enter your temporary passcode.
  3. Create a new 6-13 digit passcode. Note your passcode in a safe place so you don’t lose it.
  4. Record your name and new greeting.

Voicemail setup varies by the type of service you have. If you don’t hear all of the options, you may not be subscribed to the feature. Please chat with us for more assistance.

Learn how to access voicemail.

    How to identify which Frontier phone service you have

    Online

    1. Sign in to My Account.
    2. Click Account Summary.
    3. You’ll see your phone service listed under My Services.

    MyFrontier App

    1. Sign in to the app for Android or iOS.
    2. From the dashboard, find the My plans section.
    3. Tap your phone plan to view more details.

      Fiber Digital Voice calling features

      Plan information

      All Fiber Digital Voice calling plans include an extensive list of calling features at no additional cost to you. Please see the User Guide for a complete list of features.

      Popular calling features

      Anonymous call rejection

      • Activate: *77
      • Deactivate: *87

      Block outgoing caller ID

      • Activate: *67
      • Deactivate: *82

      Call block

      Call forwarding

      • Activate: *72
      • Deactivate: *73

      Call return

      • Activate: *69
      • Note: *69 is available for a monthly subscription fee or a per-activation charge in specially equipped areas.

      Call trace

      • Activate: *57

      All calling features

      • Anonymous call rejection
      • Back-up number
      • Call forwarding
      • Call logs
      • Call notification
      • Call return
      • Call waiting with caller ID
      • Caller ID name and number
      • Do not disturb
      • Incoming call block
      • International call block
      • Locate me
      • Multiple individual mailboxes
      • Personal contacts
      • Place a call
      • Selective call forwarding
      • Simultaneous ring
      • Speed dial 100
      • Three way calling
      • Voicemail
      • Voicemail notification
      • Voicemail screening
      • Wake up and reminder messages

      Frontier Digital Voice calling features

      Plan information

      Your Frontier Digital Voice service includes 27 different calling features. Our Calling Features Guide provides information on your calling features and how to use them.

      Popular calling features

      All call forwarding

      • Activate: *72
      • Deactivate: *73

      Anonymous call rejection

      • Activate: *77
      • Deactivate: *87

      Call block

      Call return

      • Activate: *69

      Call trace

      • Activate: *57

      Caller ID per call blocking

      • Activate: *67

      Selective call rejection

      • Activate: *60
      • Deactivate: *80

      All calling features

      • All call forwarding
      • Anonymous call rejection
      • Basic find me follow me
      • Busy call forwarding
      • Call return
      • Call screening
      • Call trace
      • Call waiting
      • Caller ID blocking
      • Caller ID name and number*
      • Caller ID on TV
      • Caller ID per call blocking
      • Cancel call waiting mid-call
      • Cancel call waiting single call
      • Directory assistance blocking
      • Do not disturb
      • Enhanced find me follow me
      • International call block
      • No answer call forwarding
      • Operator call blocking
      • Premium rate call blocking
      • Selective call forwarding
      • Selective call rejection
      • Speed dial
      • Three way calling
      • Unavailable call forwarding
      • Voicemail unified messaging

      *Caller ID is being enhanced to display a “Potential Spam” alert when a call is suspect or fraudulent.

      Digital Phone Unlimited and Digital Phone Essentials calling features

      Plan information

      Your Digital Phone Unlimited or Digital Phone Essentials calling plan includes a number of helpful calling features. Additional features are available for purchase separately.

      Some features may not be available in your area. Use our Calling Features User Guide or Quick Reference Guide to learn how to use key features.

      Popular calling features

      Anonymous call rejection

      • Activate: *77
      • Deactivate: *87

      Call forwarding

      • Activate: *72
      • Deactivate: *73

      Call waiting

      • Deactivate: *70

      All calling features

      • Call waiting
      • Caller ID
      • Directory assistance
      • Voicemail

      Additional calling features

      • *66 busy number redial
      • *68 call return
      • Anonymous call block/rejection
      • Basic call forwarding
      • Basic deluxe voicemail
      • Call forwarding busy
      • Call forwarding no answer
      • Distinctive ring
      • Priority calling
      • Selective call acceptance
      • Selective call forwarding
      • Selective call rejection
      • Speed call 8 or 30
      • Three-way calling

      Unlimited Voice calling features

      Plan information

      Your Unlimited Voice calling plan includes a variety of helpful calling features, and additional features are available for purchase.

      Some features may not be available in your area. Use our Calling Features User Guide or Quick Reference Guide to learn how to use key features.

      Popular calling features

      Anonymous call rejection

      • Activate: *77
      • Deactivate: *87

      Call forwarding

      • Activate: *72
      • Deactivate: *73

      Call waiting

      • Deactivate: *70

      All calling features

      • Anonymous call rejection
      • Basic voicemail
      • Call waiting
      • Call waiting ID where available
      • Cancel call waiting
      • Touchtone dialing

      Unlimited Digital Voice calling features

      Plan information

      Your Unlimited Digital Voice service includes 27 different calling features.

      The Unlimited Digital Voice Calling Features guide provides more information on your calling features and how to use them.

      Popular calling features

      All call forwarding

      • Activate: *72
      • Deactivate: *73

      Anonymous call rejection

      • Activate: *77
      • Deactivate: *87

      Call block

      Call return

      • Activate: *69
      • Note: *69 is available for a monthly subscription fee or a per-activation charge in specially equipped areas.

      Call trace

      • Activate: *57

      Caller ID per call blocking

      • Activate: *67

      Selective call rejection

      • Activate: *60
      • Deactivate: *80

      All calling features

      • All call forwarding
      • Anonymous call rejection
      • Basic find me follow me
      • Busy call forwarding
      • Call return
      • Call screening
      • Call trace
      • Call waiting
      • Caller ID blocking
      • Caller ID name and number*
      • Caller ID on TV
      • Caller ID per call blocking
      • Cancel call waiting mid-call
      • Cancel call waiting single call
      • Directory assistance blocking
      • Do not disturb
      • Enhanced find me follow me
      • International call block
      • No answer call forwarding
      • Operator call blocking
      • Premium rate call blocking
      • Selective call forwarding
      • Selective call rejection
      • Speed dial
      • Three way calling
      • Unavailable call forwarding
      • Voicemail unified messaging

      *Caller ID is being enhanced to display a “Potential Spam” alert when a call is suspect or fraudulent.

      Never miss a call

      Fiber Digital Voice and Frontier Digital Voice customers can receive every home phone call, no matter where they are using the Find Me-Follow Me or Simultaneous Ring features.

      Find Me-Follow Me

      Sends your calls to a choice of up to five locations, which ring in sequence. You can answer the call at any of these locations.

      Simultaneous Ring

      Sends calls to your choice of different numbers at the same time. For example, your home phone, cell phone and office phone can ring simultaneously.

      How to set up these features in your voice portal

      1. Sign in to your account
      2. Select Frontier Digital Voice in the My Services section.
      3. Click Call Settings and look for Locate Me and Simultaneous Ring Settings.

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        IN THIS ARTICLE
        • How to set up and access voicemail
        • How to identify which Frontier phone service you have
        • Fiber Digital Voice calling features
        • Frontier Digital Voice calling features
        • Digital Phone Unlimited and Digital Phone Essentials calling features
        • Unlimited Voice calling features
        • Unlimited Digital Voice calling features

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