To learn more, you can view a visual guide to your new bill design.
When a payment is received by Frontier, you will get a confirmation to your email or mobile telephone on file. If your payment is not reflecting in your current balance, please contact your financial institution to verify the payment has processed. Note that if a payment is made after the due date, then your next bill may not reflect this payment.
If you mailed a check, money order, or paid by a third-party, it can take 7-10 business days for delivery and a payment to reflect on your account.
You may obtain your current balance by reviewing your account in the MyFrontier app, by logging into My Account or by calling our automated system at 1-800-801-6652 and saying "Check my balance" at the prompt.