Premium Technical Support
Support for you and your devices
Unlimited 24/7 Remote Phone Access
Get anytime access to our customer technical support at Frontier. Our Premium Technical Support includes unlimited 24/7/365 remote phone access to our technical support team—it's like a tech concierge service. We also offer unlimited scans for virus and malware/spyware, plus we'll remove them for NO additional charge. Frontier Secure Premium Technical Support includes unlimited maintenance/optimization tune-ups (for Windows XP, Vista, or 7 or higher operating system only), to keep your computer running smoothly. The service includes wireless network and email setup and troubleshooting. A basic setup/tutorial for iTunes, and social media (including LinkedIn, Facebook and Twitter) is also available—so you can socialize, express your views and share information online.
We offer a variety of security bundles for your needs. The Personal Security Bundle safeguards your computer from attacks, protects your children online, and allows you to easily save, share and access your photos, music and other files. The Personal Security Plus Bundle offers the same as the above and has an additional level of Premium Technical Support. The Personal Security Ultimate Bundle includes the above, and adds a must-have in this digital age: Identity Protection that guards you against hackers and identity thieves. And our most secure package, the Premier Protection Bundle, allows you to extend our expert computer and technical support throughout your home, covering multiple devices, including laptops, tablets, gaming equipment, eReaders and more.
Our Technical and Customer Support teams are 100% U.S.-based and are available 24/7 to provide assistance and/or answer any questions you might have. Alternatively, you may find helpful information by visiting the Frontier Help Center.