Installation and Setup

It's easy to change your Wi-Fi network name and password manually or with the MyFrontier mobile app. To change your password manually: Find your network name (or SSID) and password on a sticker on the back, bottom or side of your router. Connect a computer directly to your wireless [...]

If you ordered new or upgraded services and you're eligible for self-installation, we'll send you a self-installation kit. Here are links to detailed self-installation instructions for internet and TV, including videos and equipment-specific guides: Fiber Internet for Business [...]

The best way to troubleshoot internet or TV problems is a reboot. Restarting/rebooting your router or set-top box resets your device and often fixes the problem. Should you reboot? If you have no connection, check to see if there is a service outage in your area before you reboot your [...]

Your VPN is a virtual private network that adds a level of security and privacy to your business when you are working online. Once you install and configure and activate the VPN software, it will encrypt the data you send and receive. All of your data travels through the VPN server, basically [...]

There are two ways to connect a computer to your high-speed internet network: wired or wireless. Setting up your wireless connection takes just a few steps. Find your computer's operating system below to get started. Windows 7 To connect your Windows 7 computer to a Wi-Fi network: [...]

Frontier provides Small Business customers with an Ethernet portal free of charge. For the most part, you will find it functionally similar to the current online system. There are a few minor differences in the set-up and management of some advanced calling features. A comprehensive user guide and [...]