Troubleshooting

When you select Troubleshooting from the My Frontier mobile app's blue corner menu, you can choose to troubleshoot your internet or TV service. You find easy-to-understand troubleshooting steps to follow.

This is the easiest way yet to troubleshoot and fix any service issues. If needed, the app will reboot your network for you. It's a completely hands-off process for you.

If this does not fix the issue, the app will guide you through troubleshooting instructions. If professional help is needed, you can connect with a Frontier Technical Support professional through the app.

Download the app from Google Play or the App Store.

Troubleshooting from the MyFrontier App
Still need help? Call 1.800.921.8101 or Live Chat

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