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Slow Internet Connection

Let's try to repair it.

The first thing we'll do is restart your router.

  1. Unplug the router's power cord and wait 60 seconds before plugging it back in.
  2. Let it warm up until the DSL light becomes solid green. You may need to wait up to 5 minutes.

Note: if the router does not light up, check that the electrical outlet has power by plugging in something you know works.

Did your router’s DSL light turn green?

Please select an option before you continue.