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Support Wizard
Slow Internet Connection
Let's try to repair it.
The first thing we'll do is restart your router.
- Unplug the router's power cord and wait 60 seconds before plugging it back in.
- Let it warm up until the DSL light becomes solid green. You may need to wait up to 5 minutes.
Note: if the router does not light up, check that the electrical outlet has power by plugging in something you know works.
Please select an option before you continue.
Connection Still Slow
- Delete temporary files (Read: Clear My Browser).
- Scan your computer for viruses (Read: Get Rid of Problems ).
- Move your device closer to the router but away from other electronic devices.
- Avoid doing too much at once such as streaming music and videos while surfing the web and downloading large files.
Please select an option before you continue.
Slow Internet Connection
We're sorry the Support Wizard was not able to repair your slow connection.
Please contact Frontier Tech Support. We can troubleshoot the issue or schedule an appointment if necessary.
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We're glad the Support Wizard was able to troubleshoot your issue.
Thank you for choosing Frontier!
