If any of your phones are off the hook, you can’t receive any calls and your callers are sent straight to voicemail.
Test your phone by calling from a cellphone or having someone else call you.
Please select an option before you continue.
We can help you further troubleshoot the problem and schedule a service appointment if needed.
If you subscribe to Frontier® Fiber Digital Voice, Frontier Digital Voice or Unlimited Digital Voice, please call 1.800.921.8101 for assistance.
All other Frontier phone service customers, please call 1.800.921.8104.
Automated Troubleshooting is available to Fiber, Frontier®, and Frontier Internet customers. Use it if you're having trouble with your internet connection, TV signal, or phone [...]
Click your phone service issue below. Our Support Wizard will guide you step-by-step and help you solve the problem. My phone has no dial tone All my calls go straight to [...]