To order a replacement or an additional remote for FiberOptic TV, chat online or call customer service at 1.800.921.8101.
- A Technical Support Agent will determine whether your remote needs to be replaced. There is no charge if the agent determines you're eligible for a free replacement.
- Requests for additional remotes beyond the one that comes with the DVR/STB are available for a one-time charge.
- Frontier offers a big button remote control option for an additional one-time charge.