How to use the MyFrontier App to troubleshoot services

How do I reset or reboot my TV equipment?

I can’t watch a program or a sporting event

Volume, Mute or A/V do not work

Batteries dislodged/drained or remote doesn’t work with TV

My device isn’t active, signal is not being received or the device is not programmed

My TV settings have changed

I think I have a loose connection or the Red LED Blinks 5 times when CH+/- and OK are pressed

Additional support


    • Automated TV troubleshooting
    • Troubleshoot Fiber TV
    • Troubleshoot your Fiber TV remote
    • Troubleshoot your Fiber TV set-top box
    • Troubleshoot Dish TV


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