how to install eero new customer app

How to install eero as a new Frontier customer

Download the MyFrontier app and follow the instructions to set up your new eero devices and Wi-Fi network.

Download the MyFrontier app

Download the MyFrontier app, create an account, and follow the steps in the app to complete installation.

DOWNLOAD APP

Managing your eero devices after installation

Get help with some common eero management topics below:

Create profiles and set parental controls

Set up a guest network or share Wi-Fi details

Restart your network or eero

View or change your Wi-Fi’s name and password

How to connect 2.4 GHz Wi-Fi devices to eero

MANAGE YOUR EERO

eero installation FAQs

What does my Ethernet jack look like and where can I find it?

Ethernet jacks typically look like a larger phone jack. You can typically find them on the lower parts of your wall. Be sure to check behind curtains, sofas, your TV console, etc. If you’re having trouble locating an Ethernet jack on your walls, it may be found in a panel box in your master bedroom closet, laundry room or garage.

My eero device is flashing different colors during setup. What do they mean?

Blinking blue: eero is ready to be set up using the eero App.
Solid blue: The eero app is connected to your eero.
Blinking white: Connecting to the internet.
Solid white: Connected to the internet.
Red: No internet connectivity.

eero frequently asked questions

What are the eero technical specifications?

eero 6

Dual-band Wi-Fi 6
Two 1.0 GbE ports
Supports 75+ devices

Coverage

1 device: Up to 1,500 sq. ft.
2 devices: Up to 3,000 sq. ft.
3 devices: Up to 4,500 sq. ft.

eero 6+

Dual-band Wi-Fi 6
Two 1.0 GbE ports
Supports 75+ devices

Coverage

1 device: Up to 1,500 sq. ft.
2 devices: Up to 3,000 sq. ft.
3 devices: Up to 4,000 sq. ft.

eero Pro 6

Tri-band Wi-Fi 6
Two 1.0 GbE ports
Supports 75+ devices

Coverage

1 device: Up to 2,000 sq. ft.
2 devices: Up to 4,000 sq. ft.
3 devices: Up to 6,000 sq. ft.

eero Pro 6E

Tri-band Wi-Fi 6E
One 2.5 GbE port and one 1.0 GbE port
Supports 100+ devices

Coverage

1 device: Up to 2,000 sq. ft.
2 devices: Up to 4,000 sq. ft.
3 devices: Up to 6,000 sq. ft.

eero Max 7

Tri-Band Wi-Fi 7 concurrent 2:4:4
Two 10 GbE ports and two 2.5 GbE ports
Supports 200+ devices

Coverage:

1 device: Up to 2,500 sq. ft.
2 devices: Up to 5,000 sq. ft.
3 devices: Up to 7,500 sq. ft.

Can I get additional eero extenders from Frontier?

Yes. Additional extenders are available for $5 each per month.

Are eero device models compatible with one another?

Yes. Frontier-provided eero mesh routers are compatible with each other and any existing eero devices you have.

eero support

Find answers and information about everything eero in eero’s Help Center. Need support with your Frontier internet or services? Chat with us.

GET EERO SUPPORT

Need stronger Wi-Fi? Expand your Wi-Fi coverage with Whole-Home Wi-Fi

Add up to two Wi-Fi devices to your existing internet plan so you can get coverage in those hard-to-reach places across your home. Learn more about Whole-Home Wi-Fi.