Managing your eero devices

Learn how to manage, troubleshoot and get support for eero devices.

Installing eero

Whether you’re brand new to Frontier and setting up your internet for the first time or improving your Wi-Fi, we’ll help you get set up quickly.

New customers installing eero for the first time

Existing customers upgrading a Wi-Fi network with eero

Note: All eero models follow the same installation steps.

    Managing your eero devices

    Get help with some common eero management topics below:

    Create profiles and set parental controls

    Set up a guest network or share Wi-Fi details

    Restart your network or eero

    View or change your Wi-Fi’s name and password

    How to connect 2.4 GHz Wi-Fi devices to eero

      eero troubleshooting and support

      Find answers and information about everything eero in eero’s Help Center. Need support with your Frontier internet or services?? Chat with us.
      GET EERO SUPPORT

      Troubleshooting your internet connection

        eero frequently asked questions

        What are the eero technical specifications?

        eero 6
        • Dual-band Wi-Fi 6
        • Two 1.0 GbE ports
        • Supports 75+ devices
        Coverage
        • 1 device: Up to 1,500 sq. ft.
        • 2 devices: Up to 3,000 sq. ft.
        • 3 devices: Up to 4,500 sq. ft.
        eero 6+
        • Dual-band Wi-Fi 6
        • Two 1.0 GbE ports
        • Supports 75+ devices
        Coverage
        • 1 device: Up to 1,500 sq. ft.
        • 2 devices: Up to 3,000 sq. ft.
        • 3 devices: Up to 4,000 sq. ft.
        eero Pro 6
        • Tri-band Wi-Fi 6
        • Two 1.0 GbE ports
        • Supports 75+ devices
        Coverage
        • 1 device: Up to 2,000 sq. ft.
        • 2 devices: Up to 4,000 sq. ft.
        • 3 devices: Up to 6,000 sq. ft.
        eero Pro 6E
        • Tri-band Wi-Fi 6E
        • One 2.5 GbE port and one 1.0 GbE port
        • Supports 100+ devices
        Coverage
        • 1 device: Up to 2,000 sq. ft.
        • 2 devices: Up to 4,000 sq. ft.
        • 3 devices: Up to 6,000 sq. ft.
        eero Max 7
        • Tri-Band Wi-Fi 7 concurrent 2:4:4
        • Two 10 GbE ports and two 2.5 GbE ports
        • Supports 200+ devices
        Coverage:
        • 1 device: Up to 2,500 sq. ft.
        • 2 devices: Up to 5,000 sq. ft.
        • 3 devices: Up to 7,500 sq. ft.

        Do I need the eero app?

        Yes. The eero app will walk you through a quick and easy setup process. You’ll also use the app to personalize and configure your network, set up a guest Wi-Fi network and manage your network anytime, anywhere.

        Download the eero app for Android or iOS.

        To get the most out of your app, see the app guide.

        Can I get additional eero extenders from Frontier?

        Yes. Additional extenders are available for $5 each per month.

        Are eero device models compatible with one another?

        Yes. Frontier-provided eero mesh routers are compatible with each other and any existing eero devices you have.

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