The first time you activate your service, you must use this Frontier router or modem to connect.
Once you activate your service, you may decide to replace your Frontier router with one that you choose, buy and install. However, we only support the routers we supply to you.
If you decide to you use your own equipment, you'll miss out on these important customer benefits:
- Your Frontier router is optimized for your specific services. Only this equipment can be authenticated on the Frontier network.
A non-Frontier router may not be compatible with your services.
- Frontier only provides technical support for Frontier equipment.
If you choose to use your own equipment instead, Frontier may not be able to manage some or all of your Frontier services, and remote troubleshooting and support will be limited.