Have you taken an internet speed test and noticed a difference between the test results and the internet speed you signed up for? Learn why your results may not match your internet plan, the different types of speed tests and what they measure, and how you can optimize your Wi-Fi.
Imagine the connection from Frontier as an expressway leading to a city (your home). If you have a Fiber 2 Gig plan, the speed limit would be 2000 Megabits per second, which is the maximum speed that data can be transferred to your home.
Once you arrive at the city (your home), there are smaller streets, each with their own speed limits. These roads represent the connections between your router and connected devices like your mobile phone, tablet, and smart TV.
On the expressway, the connection to your router might be wide open with data moving blazing fast. On the smaller city streets, the connection from your router to your devices may move slower based on the type of device you’re using, your Wi-Fi connection, or other factors.
Now that we’ve covered the basics on internet plan speeds, let’s talk about how to measure your internet speed.
Internet speed tests measure the rate at which data is downloaded and uploaded. Download speed refers to how quickly you can receive data (i.e. streaming content) from the internet. Upload speed refers to how quickly you can send data (i.e. uploading images) to the internet.
The higher the speed, the faster the connection. There are two different types of internet speed tests:
Speed to home
This test measures the speed from our servers to your home’s router. The results will be the closest to your plan’s maximum wired speed and aren’t affected by Wi-Fi or device limitations.
We offer a speed to home test through the MyFrontier app.
Speed to the device
This test measures the speed from your router to your Wi-Fi-connected device. We offer a speed to device test at speedtest.net.
Speed to device tests can be affected by wired and Wi-Fi device limitations, in addition to the number of devices. This could result in speeds that are different from the internet speeds you’re expecting. This is common across all internet providers, not just Frontier.
Most often, you’ll see a difference between your speed test results and your plan speeds when taking a speed to device test. This type of test measures the speed from your router to your connected devices, so it can be affected by a number of things including the type of device you’re using (phone, computer, tablet, etc.) and the quality of your Wi-Fi connection. This can cause your results to be lower than your plan speeds.
Here are some other things that may impact your test results:
Now that you know the differences between internet speed tests and common issues that can slow down your internet, there may be some things you can do to optimize your Wi-Fi connection. Learn more.
Max speeds are wired. Wi-Fi, actual & average speeds vary. For performance details, visit: frontier.com/internetdisclosures.