How to program and use your Fiber TV remote control

Your Fiber TV remote control gives you the power to do everything from change channels to set preferences and more. Learn how to use the remote’s features below.


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How to program my Frontier Fiber TV remote

Follow these step-by-step instructions to program your Fiber TV remote to work with your TV and Frontier set-top box.

How to program your Fiber TV remote

Code search method (recommended)

  1. Turn on your TV and set-top box.
  2. Press and hold the OK and Live TV buttons, then release both at the same time. The red LED light will blink twice and stay on.
  3. Press and hold the Play button while the remote tries different TV codes.
  4. When your TV turns off, release Play immediately.
  5. Turn on the TV by pressing TV power then Vol+ and Vol- to see if the TV responds.
  6. Press OK to save code programming. The red LED will blink 3 times and turn off. Your remote is now programmed.

Manual method

  1. Turn on your TV and set-top box.
  2. Locate the 3-digit code for your TV brand on page 2 of the TV Remote User Guide. Can’t find your code? Use the code search method instead.
  3. Press and hold OK and 0 until the red LED light blinks twice and stays on.
  4. Enter the 3-digit TV code. The red LED button will blink twice and stay on.
  5. Press and release the Ch+ button repeatedly until your TV turns off.
  6. Turn on your TV by pressing TV Power.
  7. Press Vol+ and Vol- to see if your TV responds.
  8. Press OK to save code programming. The red LED light will blink 3 times and turn off. Your remote is now programmed.

Troubleshooting

  • If the TV Power button doesn’t work, manually turn on your TV and go back to step one.
  • If you press the CH button and your remote’s lights flash rapidly, programming failed. Go back to step one.
  • If the Volume, Mute or A/V buttons do not work, see our Frontier TV troubleshooting page.
  • Want to start over? Press Exit.

Note: If no buttons are pressed after 60 seconds, the remote control will automatically exit programming mode.

How to turn on Closed Captioning

About Closed Captioning

Closed Captioning displays a text version of the program you are watching right on your TV screen. It is helpful for people who are hearing-impaired and is also useful if there's noise around you that prevents you from hearing clearly. For example, you might see Closed Captioning displayed in a sports bar so people can follow the game in a noisy environment

How to turn Closed Captioning on and off

Most Fiber TV remote control models let you turn Closed Captioning on or off by pressing the (asterisk) button. Otherwise, you can always use the Media Guide to turn Closed Captioning on or off.

On your remote control:

  1. Select Menu then Settings.
  2. Select System then Accessibility and Closed Captions.
  3. Select either On or Off and press OK.

Closed Captioning contact information

If you have a question or concern about Closed Captioning on any program, please call Frontier at 1-877-462-6606. You can also send written correspondence by fax to 1-304-344-0435, by email to Video.Closed.Caption@ftr.com or by mail to Frontier, 1500 MacCorkle Avenue, Charleston, WV 25396, Attn: Video Closed Caption Manager.

Control your TV and set-top box

You can control both your TV and set-top box from one remote. Here’s how to program the STB button on your remote to control both at the same time:

  1. Turn on your TV and set-top-box.
  2. Press and hold the OK and 2 buttons together, then release both.
  3. Press 977 to make the red LED light blink twice and stay on.
  4. Press the STB button to make the red LED light blink 3 times and turn off.

Note: To reset your remote so the STB button only controls your set-top box, press 977 then OK.

    Control TV volume through your set-top box

    You can control both your TV and set-top box in three easy steps:

    1. Press and hold the OK and 2 buttons together, then release both.
    2. Press 955 to make the red LED light blink twice and stay on.
    3. Press the STB button to make the red LED light blink 3 times and turn off.

    Note: To reset your remote so the Volume buttons only control your TV, follow the same process as above but press 955 followed by the TV Power button.

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      IN THIS ARTICLE
      • How to program your Fiber TV remote
      • How to turn on Closed Captioning
      • Control your TV and set-top box
      • Control TV volume through your set-top box

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