Your Fiber TV remote control gives you the power to do everything from change channels to set preferences and more. Learn how to use the remote’s features below.
Note: If no buttons are pressed after 60 seconds, the remote control will automatically exit programming mode.
Closed Captioning displays a text version of the program you are watching right on your TV screen. It is helpful for people who are hearing-impaired and is also useful if there's noise around you that prevents you from hearing clearly. For example, you might see Closed Captioning displayed in a sports bar so people can follow the game in a noisy environment
Most Fiber TV remote control models let you turn Closed Captioning on or off by pressing the (asterisk) button. Otherwise, you can always use the Media Guide to turn Closed Captioning on or off.
On your remote control:
If you have a question or concern about Closed Captioning on any program, please call Frontier at 1-877-462-6606. You can also send written correspondence by fax to 1-304-344-0435, by email to Video.Closed.Caption@ftr.com or by mail to Frontier, 1500 MacCorkle Avenue, Charleston, WV 25396, Attn: Video Closed Caption Manager.
You can control both your TV and set-top box from one remote. Here’s how to program the STB button on your remote to control both at the same time:
Note: To reset your remote so the STB button only controls your set-top box, press 977 then OK.
You can control both your TV and set-top box in three easy steps:
Note: To reset your remote so the Volume buttons only control your TV, follow the same process as above but press 955 followed by the TV Power button.