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Make Account Changes

Frontier Service Changes

To change your service appointment:

To make the following changes, you must contact us. This is for your security.

  1. Change the billing name on your account:
  2. Upgrade or change your TV, internet or phone services, including adding channels or increasing your speed:
  3. Move your services to your next home:
    • See our moving page or
    • Call 1.800.921.8101 to find out if Frontier is available at your new location.
  4. Turn on or turn off Temporary Hold/Vacation Service:
    • Call 1.800.921.8101 to see if you qualify.
    You may be able to suspend your Frontier services for a period of time at a discounted rate.
  5. Cancel your services:
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Still need help? Call 1.800.921.8101 or Live Chat

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