Find the ringer volume control on your phone, and turn it all the way up. Place a test call to your phone number from your cell phone, or ask someone else to call you.

After you hear a dial tone on your phone, try disabling call forwarding. Most customers can press 7 3 to turn off call forwarding. Place a test call to your phone number from your cell phone, or ask someone else to call you.

Please try our My phone has no dial tone support wizard. It's a better fit for this problem.

We’re sorry you’re having problems. If this has not resolved your issue we can help you. Please chat with us for assistance.