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Support Wizard
Let's check for the simplest problem first.
Find the ringer volume control on your phone, and turn it all the way up. Place a test call to your phone number from your cell phone, or ask someone else to call you.
Please select an option before you continue.
If call forwarding is turned on, you won’t be able to answer any calls.
After you hear a dial tone on your phone, try disabling call forwarding. Most customers can press 7 3 to turn off call forwarding. Place a test call to your phone number from your cell phone, or ask someone else to call you.
Please select an option before you continue.
We're glad the Support Wizard was able to help you resolve this issue.
Please contact Frontier Technical Support.
We can help you further troubleshoot the problem and schedule a service appointment if needed.
If you subscribe to FiOS® Digital Voice or Vantage™ Voice by Frontier®, please call 1.800.239.4430 for assistance.
All other Frontier phone service customers, please call 1.800.921.8104.
