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After you hear a dial tone on your phone, try disabling call forwarding. Most customers can press 7 3 to turn off call forwarding. Place a test call to your phone number from your cell phone, or ask someone else to call you.
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To receive text messages from Frontier with outage updates, call 1.800.921.8101 to hear a recorded message about outages in your area. Then choose the option to receive a text message when service is restored. You may also get service updates by following us on Twitter or Facebook.
Please try our My phone has no dial tone support wizard. It's a better fit for this problem.
We can help you further troubleshoot the problem and schedule a service appointment if needed.
If you subscribe to FiOS® Digital Voice or Vantage™ Voice by Frontier®, please call 1.800.239.4430 for assistance.
All other Frontier phone service customers, please call 1.800.921.8104.
Automated Troubleshooting is available to FiberOptic / FiOS®, Frontier® / Vantage™, and Frontier Internet / High-Speed Internet customers. Use it if you're having trouble with [...]
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