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New CA, FL & TX Customers

We are aware of how much you rely on your Internet and email services, so our goal is to provide you with the same level of service you've had as a Verizon customer. You will be notified in advance if there are any changes to your current services. Frontier Communications offers a full suite of [...]

Set Up Email in Other Programs

We've put together step-by-step instructions to help you set up your Frontier email account in a wide variety of email programs that you might be using. These programs include Microsoft Outlook and Outlook Express, Windows Mail, Windows Live Mail, Thunderbird, Mac Mail, and several more. To get [...]

Change My Password

Here are instructions for changing your passwords—and tips for a secure password. Type of Password How to Change Frontier ID password Log In to  Frontier ID sign-in page and click My Profile. Click Change my password in Frontier ID, Password & Email [...]

My New Frontier Internet Service

Frontier is pleased to welcome our new customers in California, Texas and Florida—former Verizon customers. Here are answers to your questions about your Internet, Email and Webhosting services. Your Internet Service Access Frontier's Help Center and [...]

Access Frontier Email on Mobile Devices

If you plan to use your Frontier email account on your home computer, you can go right to and log in. But if you'd like the added convenience of accessing your email on your mobile device, choose your type of device (including iPhone, BlackBerry, Droid, Palm, [...]

Use Frontier Yahoo! Mail

Frontier Yahoo! Mail enables you to check your email from any computer that has Internet access. You'll be able to send and receive email, as well as create and maintain an address book away from home. There is no additional charge to use our Frontier Yahoo! Mail service. Frontier Yahoo! Mail works [...]

Use Frontier Mail

Some customers have chosen to use Frontier Mail although it is no longer available to add to new or existing Frontier accounts. Frontier Mail contains a number of features you can use on your computer or mobile device. If you are an existing user, be sure to watch the  Frontier Mail demo to [...]

Enable SMTP Authentication

Once you've followed the instructions to set up your Frontier email account in the email program of your choice (see Set Up Email in Other Programs), you'll need to follow these instructions to enable SMTP authentication. SMTP Authentication is a security measure that dramatically cut down on spam [...]


Sometimes things can go wrong and you need a little help. And sometimes you find that you've become a more advanced user who needs more information so you can get to the next level. Here are instructions for forwarding your email to another email address, what to do about a forgotten username or [...]