Installation and Setup

Change My Wi-Fi Network Name and Password

-- Your Frontier wireless router is configured out-of-the-box with its Wi-Fi turned on. Look for your network name (or SSID) and password on a sticker on the back, bottom or side of your router. To change your network name and password, please select your router brand and model number from the [...]


If you ordered new or upgraded services and you're eligible for self-installation, we'll send you a self-installation kit. Here are links to detailed self-installation instructions for internet and TV, including videos and equipment-specific guides: FiOS® by Frontier Self-Installation [...]

Restart My Router & Set-Top Box

The first step in troubleshooting internet or TV problems is a reboot. Restarting/rebooting your router or set-top box resets your device and often fixes the problem. If that doesn't work and you need help, contact our Technical Support team 24/7 at 1.800.584.3384. Frontier supports any equipment [...]

Wireless Network Basics

Want to get the best performance from your wireless network? Here are some easy things you can do. Understand the Equipment You Have: Your Frontier equipment includes a combined High-Speed Internet modem and wireless router. Each of your wireless devices—smartphones, computers, tablets, [...]

Professional Frontier Service Installation

Here’s what happens when a Frontier technician comes to install your new service We are dedicated to making sure that your installation experience is as smooth and easy as possible. To get you up and running with your new services quickly, there are some things you can do to prepare for a [...]

Connect My Wireless Computer

There are two ways to connect a computer to your High-Speed Internet network: wired or wireless. Setting up your wireless connection takes just a few steps. Find your computer's operating system below to get started. Windows 7 To connect your Windows 7 computer to a Wi-Fi network: [...]

Connect My Smartphone/Tablet

Your in-home Frontier wireless network lets you connect your smartphone, tablet, ereader or any other connected device wherever you are in the house. The exact instructions for finding and connecting to a wireless signal depend on your particular devices. For most of your devices, you'll start by [...]

Connect My Gaming System

Select your gaming console below for instructions on how to connect the game console to your home wireless (Wi-Fi) network. Nintendo 3DS Select the System Settings from the Home menu Select Internet Settings Select Connection [...]

Compatible Routers and Modems

When you upgrade or get a new FiOS®, Vantage™ or High-Speed Internet service, Frontier provides you with a router*. Your Frontier internet service must first be activated with the router, which is uniquely tied to your account. It is often required for peak performance of your voice and [...]