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Installation and Setup


Change My Wi-Fi Network Name and Password

Your Frontier wireless router is configured out-of-the-box with its Wi-Fi turned on. Look for your network name (or SSID) and password on a sticker on the back, bottom or side of your router. Before you begin: Connect a computer directly to your wireless router with an Ethernet cable. [...]


Self-Installation

If you ordered new or upgraded services and you're eligible for self-installation, we'll send you a self-installation kit. Here are links to detailed self-installation instructions for internet and TV, including videos and equipment-specific guides: FiOS® by Frontier Self-Installation [...]


Restart My Router & Set-Top Box

The best way to troubleshoot internet or TV problems is a reboot. Restarting/rebooting your router or set-top box resets your device and often fixes the problem. If a reboot doesn't work and you need help, contact our Technical Support team 24/7 at 1.800.584.3384. Frontier supports any equipment we [...]


Wireless Network Basics

Want to get the best performance from your wireless network? Here are some easy things you can do. Understand the Equipment You Have: Your Frontier equipment includes a combined High-Speed Internet modem and wireless router. Each of your wireless devices—smartphones, computers, tablets, [...]


Professional Frontier Service Installation

A Frontier technician will be heading your way. Here's what you need to know before your Frontier service installation visit. Get confirmation When you place your order, we'll send you a confirmation email that includes: the services you ordered your order number your installation [...]


Connect My Wireless Computer

There are two ways to connect a computer to your High-Speed Internet network: wired or wireless. Setting up your wireless connection takes just a few steps. Find your computer's operating system below to get started. Windows 7 To connect your Windows 7 computer to a Wi-Fi network: [...]


Connect My Smartphone/Tablet

Your in-home Frontier wireless network lets you connect your smartphone, tablet, ereader or any other connected device wherever you are in the house. The exact instructions for finding and connecting to a wireless signal depend on your particular devices. For most of your devices, you'll start by [...]


Connect My Gaming System

Select your gaming console below for instructions on how to connect the game console to your home wireless (Wi-Fi) network. Nintendo 3DS Select the System Settings from the Home menu Select Internet Settings Select Connection [...]


Routers and Modems for Your Frontier Services

Every Frontier customer receives a router or modem that’s selected and tested to give you the best performance for your services. The first time you activate your service—whether our technician installs it or you do it yourself—you must use this Frontier router or modem to [...]