TP-Link Archer AXE300 support
Get support for your Archer AXE300 AXE16000 Quad-band Wi-Fi 6E router including troubleshooting and frequently asked questions.
Get support for your router
Download the TP-Link Tether app for iOS and Android for quick step-by-step setup and tools to easily monitor devices, manage your network settings and more.
Need more help? Visit TP-Link’s Archer AXE300 support page.
Troubleshooting your router or equipment
Often, the best way to troubleshoot internet issues is to restart or reboot your devices.
- Try restarting your router. Watch the video below or learn more.
- Fiber internet customers: If restarting your router doesn’t work, check the power to, or try restarting, your Optical Network Terminal (ONT). Learn how.
How to restart your router
Can’t browse or get online? Restarting your router will usually resolve most problems such as slow speeds, disconnects or wireless issues.
Common router and internet support topics
- Wi-Fi protocol: Wi-Fi 6E
- Max Wi-Fi speed: 15.6 Gbps
- Connectivity: 2.4 GHz, 5 GHz and 6 GHz
- WAN/LAN port: (2) 10 G, (1) 2.5 G
- Ethernet LAN ports: (4) 1 G
- Device support: Up to 200+ devices
- USB: (1) USB 3.0 port
Yes. Your extender connects wirelessly and can be placed nearly anywhere in your home. Get connection instructions for your extender.
You can get additional extenders by adding Whole-Home Wi-Fi to your internet plan, which includes up to two Wi-Fi extenders for $10 per month. Chat with us to add Whole-Home Wi-Fi today.
Wi-Fi 6E is the new standard in wireless technology. It supports the 6 GHz wireless spectrum, enabling faster speeds and lower latencies for wireless networks and more devices to connect at the same time. Wi-Fi 6E is built for speed, reliability and security.