TP-Link Archer AXE300 support

Get support for your Archer AXE300 AXE16000 Quad-band Wi-Fi 6E router including troubleshooting and frequently asked questions.
Archer AXE300 Wi-Fi 6E router

Get support for your router

Download the TP-Link Tether app for iOS and Android for quick step-by-step setup and tools to easily monitor devices, manage your network settings and more.

Need more help? Visit TP-Link’s Archer AXE300 support page.

Troubleshooting your router or equipment

Often, the best way to troubleshoot internet issues is to restart or reboot your devices.

  1. Try restarting your router. Watch the video below or learn more.
  2. Fiber internet customers: If restarting your router doesn’t work, check the power to, or try restarting, your Optical Network Terminal (ONT). Learn how.

    How to restart your router

    Can't browse or get online? Restarting your router will usually resolve most problems such as slow speeds, disconnects or wireless issues.

    TP-Link Archer AXE300 frequently asked questions

    What are the technical specifications of the Archer AXE300 router?

    • Wi-Fi protocol: Wi-Fi 6E
    • Max Wi-Fi speed: 15.6 Gbps
    • Connectivity: 2.4 GHz, 5 GHz and 6 GHz
    • WAN/LAN port: (2) 10 G, (1) 2.5 G
    • Ethernet LAN ports: (4) 1 G
    • Device support: Up to 200+ devices
    • USB: (1) USB 3.0 port

    Get full technical specifications for the AXE300.

    Can I move the location of my extender?

    Yes. Your extender connects wirelessly and can be placed nearly anywhere in your home. Get connection instructions for your extender.

    Can I get additional 5 Gig extenders from Frontier?

    You can get additional extenders by adding Whole-Home Wi-Fi to your internet plan, which includes up to two Wi-Fi extenders for $10 per month. Chat with us to add Whole-Home Wi-Fi today.

    What is Wi-Fi 6E?

    Wi-Fi 6E is the new standard in wireless technology. It supports the 6 GHz wireless spectrum, enabling faster speeds and lower latencies for wireless networks and more devices to connect at the same time. Wi-Fi 6E is built for speed, reliability and security.

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