Calling Features

Frontier offers a variety of Internet, TV, phone, protection and online security, texting and CPE products. Our goal is to maintain all of your key products and services. You will be notified in advance if there are any changes to your current services. We have been working for quite some time to [...]

If your Frontier phone services include Caller ID, here's what you need to know. Caller ID lets you know who is calling before you answer the phone. Caller ID shows you the number of the caller, while Caller ID with Name lets you see the name and number of the caller. Your display unit [...]

If your Frontier phone services include Call Forwarding, here's what you need to know. For detailed instructions, choose a call forwarding feature, including Call Forward (All Calls), Call Forward Busy, Call Forward Plus (or Deluxe), Call Forward Unanswered (No Answer), Selective Call Forwarding, [...]

Call Waiting lets you take another call when you're already on the phone. Call Waiting ID shows you the number and/or name of the incoming caller. Caller ID equipment—either a separate unit or built into your phone—is required for this service. Note: A distinctive beep (short, long, [...]

Hopefully you'll never need them, but it's good to know these privacy & security features are available. Caller ID Blocking allows you to suppress your ID when making a call, and Call Trace will be helpful if you should receive inappropriate phone calls that put your safety at risk. Be sure to [...]

If your Frontier phone services include Call Block / Selective Call Rejection, Anonymous Call Rejection or Selective Call Acceptance, here's what you need to know. Choose the guide you need from the list below: Calling Features User Guide Quick Reference Guide Inside Wire [...]

Take advantage of these time-saving efficiency features! For detailed instructions, choose a feature, including Speed Dial 8, Speed Dial 30, Three-Way Calling, Automatic Call Return, and Automatic Busy Redial. Downloads: Calling Features User Guide Quick Reference Guide Inside [...]

Did you know Frontier has produced more than 100 self-help videos? They are all available in our Video Gallery, and you will find some of the most popular videos attached to individual Help Center articles. Here are links to our Phone videos, along with their transcripts, for your convenience: [...]