Service Status

During a major weather event, Frontier is monitoring weather reports, staying in contact with local emergency personnel, prepping equipment and securing additional supplies. While no one can predict the future or exactly what a storm will bring, our teams will do everything possible to ensure their [...]

Speed Test

Test your high-speed internet connection bandwidth to locations around the US with this interactive broadband speed-test [...]

No Power

Your FiOS® equipment includes an Optical Network Terminal (ONT). If you have an external ONT, it will be mounted near your water or gas meter. If you have an internal ONT, it will be mounted on the wall near your electrical panel. Your Battery Backup Unit (BBU) or Power Supply Unit (PSU) is [...]

Release/Renew IP Address

A good troubleshooting technique to try if restarting your router does not solve your problem is releasing and renewing your IP address. To release and renew your IP address on a Windows computer you need to launch the command screen: Click Start > Run and type cmd in the Open field, then [...]